Please feel free to contact us if you have any questions regarding Joren Spire LLC products, orders, payments, shipping, returns, or other website services. Our customer service team is dedicated to providing you with timely, clear, and friendly assistance.

Customer Service

For inquiries regarding order status, product information, shipping progress, returns and refunds, or other related matters, please contact us using the details provided on our website. To help us process your request more efficiently, please include your order number, the name used for the purchase, and a detailed description of your inquiry when contacting us.

Contact Information

Company: Joren Spire LLC
Address: 9200 Double R Blvd Unit 2031, Reno, NV 89521
Email: bich@jorenspire.com
Phone: 774-828-6279
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time)

We typically respond to customer inquiries within 1–2 business days. Inquiries received on weekends or U.S. federal holidays may be processed on the next business day.

Order-Related Inquiries

If you are inquiring about an existing order, please include the correct order number in your email so we can quickly locate the relevant information. Please note that order processing, shipping, returns, and refunds may take some time; we will keep you updated on the progress of your request.

Information Accuracy

To ensure the security of your orders and personal information, we may need to verify certain order details. Please do not submit passwords, full payment card numbers, or other unnecessary sensitive information through public channels.

Joren Spire LLC values ​​the opinions and feedback of every customer. Whether you need assistance with an order or wish to offer suggestions, you are welcome to contact us. We are committed to continuously improving our products and services to provide a more convenient and reliable online shopping experience.